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The Viewing Facilities Association UK

Covent Garden Connection

18-20 York Buildings
London
WC2N 6JU [ MAP ]

Tel: 020 7839 9700
Fax: 020 7839 9720
Email: info@cgc.uk.com
Website: www.cgc.uk.com

This is probably one of the nicest facilities in town. It has been designed by 'hardened' Qualitative Researchers who know what moderators and clients really want. It is a professionally run facility in a refreshing, stimulating environment with a very friendly atmosphere.

Location

York Buildings is situated in a pleasant little cul-de-sac just south of the Strand, only two minutes walk from Charing Cross main line station or Charing Cross and Embankment tube stations.

Viewing Facilities Checklist

All VFA members are required to have studios fitted with either one-way mirrors and viewing booths, or good quality CCTV systems.

  • This facility has 2 studios
  • Viewing room can accommodate up to 12 people
  • Lounge format suitable for 6-10 people
  • Boardroom format suitable for 6-10 people
  • Audio, DVD and Video recording equipment
  • Broadband-enabled studios
  • Air conditioning
  • Reception room

The capacity figures given above are for the largest studio within the facility. All studios will be able to supply flip charts, overhead projectors, large screen TVs, video player, DVD player, or audio CD player as required. Fully-trained staff will be on hand to assist you with operation of any of the studio equipment.

Additional Services Available

  • Hostessing
  • Office services
  • Wi-fi access

Photo Gallery

Photo (c) Covent Garden Connection Photo (c) Covent Garden Connection Photo (c) Covent Garden Connection Photo (c) Covent Garden Connection

Covent Garden Connection has been a member of the VFA since 2004 and is authorised to display the VFA logo. When contacting this viewing facility, please mention that you found them on the Viewing Facilities Association website.

 

VFA Quality Check

Category   Score
Staff 4.5
Equip 4.4
Premises 4.4
Catering 4.4
Overall 4.4

The above assessment is based on a minimum of ten reports obtained independently from clients of the facility. Using a scale of 0-5, a viewing facility must score at least 3.0 in each section and must score a minimum of 3.5 overall to qualify for VFA membership. We also have the following verified testimonials on record:

  • One of our moderators said "tick excellent for every box" and she'd be more than happy to use again
  • Always very friendly and quick to respond to queries
  • Very professional approach combined with a genuine level of care and consideration
  • Fairly small by today's standards but nevertheless, an excellent place with helpful friendly staff
  • The staff were extremely flexible and helpful. I couldn't fault them.

MRS:
The following employees are members of the Market Research Society and bound by the MRS Code of Conduct: Karen Clarke

Health and Safety Requirements
All members of the VFA are required to have an employers and public liability insurance certificate and to have conducted a Fire Risk Assessment.