The Viewing Facilities Association UK

The Grafton Suite

30 Grafton Street
Dublin 2
Ireland

Tel: +353 1 671 6000
Fax: +353 1 671 7007
Email: kate@graftonsuite.ie
Website: www.graftonsuite.ie

The Grafton Suite not only provides one of Dublin's top viewing facilities but is also a leading supplier of recruitment and fieldwork services. We offer a complete consultancy service and specialise in client-supplied list recruitment from medical professions, business and consumers for focus groups, group discussions, in-depth interviews, accompanied shops, hall testing and creative workshops.

Location

The Grafton Suite market research centre is set in Dublin's famous Grafton Street, in the heart of the city. On-site parking is available and we will also arrange airport pick-up and hotel reservations if required.

Viewing Facilities Checklist

All VFA members are required to have studios fitted with either one-way mirrors and viewing booths, or good quality CCTV systems.

This facility has 3 studios
Viewing room can accommodate 16-20 people
Lounge format suitable for 16-20 people
Boardroom format suitable for 11-15 people
Cinema format suitable for 16-20 people
Classroom format suitable for 11-15 people
Audio, Digital, DVD and Video recording equipment
Broadband-enabled studios
Equipped for website groups
Equipped for video streaming (FocusVision)
Test kitchen
Air conditioning
Reception room
Breakout rooms

The capacity figures given above are for the largest studio within the facility. All studios will be able to supply flip charts, overhead projectors, large screen TVs, video player, DVD player, or audio CD player as required. Fully-trained staff will be on hand to assist you with operation of any of the studio equipment.

Additional Services Available

Recruitment
Hostessing
Catering
Moderators
Transcriptions
Translations
Office services
Wi-fi access

Photo Gallery

The Grafton Suite has been a member of the VFA since 2002 and is authorised to display the VFA logo. When contacting this viewing facility, please mention that you found them on the Viewing Facilities Association website.

VFA Quality Check

Category		Score
Staff		4.9
Equip		4.8
Premises		4.9
Catering		4.9
Overall		4.9

The above assessment is based on a minimum of ten reports obtained independently from clients of the facility. Using a scale of 0-5, a viewing facility must score at least 3.0 in each section and must score a minimum of 3.5 overall to qualify for VFA membership. We also have the following verified testimonials on record:

This facity is sublime. It is one of the best in Europe. The ambience creates a wonderful relaxing space for groups and workshops which enables wonderful participation.The service is superb and attention to detail is exquisite. They appear as if by magic when you need something and otherwise are invisable. The team always put me, participants and clients first. The team really understands everything about research - the service is faultless from booking to billing
This is an excellently located facility (main shopping street) and the one I prefer to use in Dublin; very central. Staff very helpful. Never had any client complaints.
In a highly desirable City Centre location particularly good for the under 30's
Very friendly and good organisational ability
Superb facility with excellent hostessing and client liaison. Minor errors in billing were resolved. Client focused and flexible 'can do/will do' attitude. No task too small.

The following employees are members of the Market Research Society and bound by the MRS Code of Conduct: Kate Gibson

The following employees are members of the Association for Qualitative Research: Kate Gibson

Health and Safety Requirements
All members of the VFA are required to have an employers and public liability insurance certificate and to have conducted a Fire Risk Assessment.