229-231 High Holborn
020 7400 0370
About Holborn Focus
Holborn Focus is a state of the art, flexible viewing facility run by research professionals for research professionals. Located in the heart of central London, a few steps from Holborn tube station, the facility is the perfect location for focus groups, breakout groups and depth interviews, usability labs and medical device testing. Specialists in usability concept testing for IOS and Android devices and web user testing. All room have natural day light, clear sight lines and a light and airy feel. At Holborn Focus we are always fully committed to providing the best service to all our clients!
Location of Holborn Focus
Based in central London, Holborn Focus is highly accessible for those travelling to us nationally and internationally. Our location is only a minute's walk from Holborn tube station..
VFA Quality Check
The Viewing Facilities Association (VFA) rated Holborn Focus as follows:
|Staff||5.0 / 5.0|
|Equipment||4.9 / 5.0|
|Premises||4.8 / 5.0|
|Catering||5.0 / 5.0|
|Overall||4.9 / 5.0|
The above assessment is based on a minimum of ten reports obtained independently from clients of the facility. Using a scale of 0-5, a viewing facility must score at least 3.0 in each section and must score a minimum of 3.5 overall to qualify for VFA membership.
Last Customer Assessment
Health and Safety Requirements
All members of the VFA are required to have an employers and public liability insurance certificate and to have conducted a Fire Risk Assessment.
We have the following verified customer testimonials on record:
● I am a frequent client of Holborn Focus and find their service to be spectacular. They're flexible and always ready to go above and beyond the call of duty in order to make you feel looked after as a client. The staff are friendly and always ready to help
● A fantastic studio. Great administrative support and an extremely friendly and professional staff who look after my participants, clients (and me!) really well
● Super helpful and resourceful staff who can't do enough to make your project a success. Clean and bright studios where everything works just as you would expect and hope it would. Always a first choice.
● Really good facility for us and a fantastic lab environment. Can't fault anything, the set up is perfect and the team are amazing to work with.
● Holborn Focus provide a professional, attentive and reliable service that never fails to impress. The staff are always on hand, eager to assist, and willing/able to go beyond the call of duty to make sure your project runs smoothly
Viewing Facility Association members are required to have at least one member of staff who is also a member of the Market Research Society (MRS).
Holborn Focus is a Company Partner of the Market Research Society and bound by the MRS Code of Conduct.